Privacy Policy

Effective Date: August 1, 2020
Business Name: Plumbing Solution Specialist
Website: https://bestrepipecompany.com
Address: P.O. Box 17022, Anaheim, CA 92817
Phone: (888) 603-7578

Who We Are

Plumbing Solution Specialist operates bestrepipecompany.com, providing professional plumbing and repiping services across Southern California. We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

We may collect the following information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, service address, or other details you provide when requesting an estimate, scheduling service, or contacting us.

  • Service Details: Information about your plumbing needs (e.g., repiping, leak detection, repairs).

  • Technical Information: IP address, browser type, device type, and site usage data (collected via cookies and analytics tools).

  • Payment Information: If applicable, for service-related transactions (processed securely through third-party providers).

We do not sell or rent your personal information to third parties.

Comments (If Enabled)

If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser details to help prevent spam.

Media

If you upload images to our site (e.g., for service requests), please avoid uploading images with embedded location data (EXIF GPS). Visitors could download and extract location data from images on the site.

Cookies

Our website may use cookies to:

  • Improve user experience.

  • Track performance and analytics.

  • Remember your preferences for future visits.

You may opt out of cookies through your browser settings. Note that disabling cookies may affect site functionality.

Embedded Content from Other Websites

Pages on this site may include embedded content (such as maps, videos, or articles). Embedded content from other websites behaves the same way as if the visitor has visited that website directly. These sites may collect data, use cookies, and monitor your interaction with their content according to their own privacy policies.

How We Use Your Information

We use the information collected to:

  • Provide plumbing estimates, services, and customer support.

  • Respond to inquiries and schedule appointments.

  • Improve our website functionality and customer experience.

  • Send important service updates, promotions, or reminders (only if you opt in).

Who We Share Your Data With

  • Service Providers: We may share your information with trusted third-party providers (such as scheduling, payment processors, or email platforms) to deliver our services.

  • Legal Compliance: We may disclose information when required by law, regulation, or legal process.

  • Spam Detection: Visitor messages may be checked through automated spam detection services.

How Long We Retain Your Data

  • Service Requests: Retained as part of our customer service and job history records.

  • Comments (if enabled): Retained indefinitely so follow-up comments can be approved automatically.

  • Registered Users (if any): Personal data is stored in user profiles, and users can view or update their information at any time.

Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct or update your information.

  • Request deletion of your data, subject to legal or business record requirements.

To make a request, contact us using the information below.

Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal data from children.

Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Plumbing Solution Specialist
📍 P.O. Box 17022, Anaheim, CA 92817
📞 (888) 603-7578
🌐 https://bestrepipecompany.com